Change Department

UK Only Content

Returns & Refunds

All products marketed and sold by Pro-Ma Systems Ltd to consumers are sold with a money back guarantee. If for any reason a consumer is not satisfied with the product they have purchased, it should be returned to the Distributor from whom it was purchased, with a written statement as to the reason for the return.

The claim for refund should always be made within ten days from the original date of purchase. When a consumer’s request for refund has been approved, the full purchase price paid by the consumer will be refunded by the Distributor from whom the purchase was made. The Distributor will receive, from the Company, replacement product for the items returned.

Australian owned and family operated

Proudly Australian owned and family operated since 1983
World Headquarters : 14 Kingston Drive, Helensvale, Gold Coast QLD 4212, Australia.
+61 7 5573 8111 (Lines open : 8.30am - 5.00pm AEST)

All Rights Reserved. Pro-Ma Systems UK © 2016 Pro-Ma Systems is proud to be a full member of the Direct Selling Association of Australia and is committed to the DSAA Code of Practice. The DSAA is an association of companies who sell products directly to consumers. It supports fair and proper trading practices and is dedicated to defending and promoting the independent status of Distributors within the industry.