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Delivery Policy

Delivery Times

We deliver products using DHL. Orders are dispatched within 2 business days. Shipping times are estimated at around 5 business days after dispatch from Australia, depending on your location within the United Kingdom.

Shipping Costs

Shipping costs are influenced by the size and weight of the product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. We as a company will not be charging you VAT on your orders. However upon entering the UK, your orders may incur VAT charges applied by HM Revenue & Customs, which are payable by you directly to the courier.


Australian owned and family operated

Proudly Australian owned and family operated since 1983
World Headquarters : 14 Kingston Drive, Helensvale, Gold Coast QLD 4212, Australia.
+61 7 5573 8111 (Lines open : 8.30am - 5.00pm AEST)

All Rights Reserved. Pro-Ma Systems UK © 2016 Pro-Ma Systems is proud to be a full member of the Direct Selling Association of Australia and is committed to the DSAA Code of Practice. The DSAA is an association of companies who sell products directly to consumers. It supports fair and proper trading practices and is dedicated to defending and promoting the independent status of Distributors within the industry.